Privacy Policy
Last Updated: June 8, 2026
3R Outdoor ("we," "our," or "us") respects your privacy. This Policy explains how we collect, use, and share information when you visit our website, submit a form, or communicate with us. Our website and communication tools are provided by a third-party platform that processes information on our behalf as described below.
Information We Collect
We collect the information you choose to provide when filling out forms or communicating with us, including but not limited to:
- Name, email address, phone number, and service details
- Messages, files, or attachments you submit
- Technical information such as browser, device type, and IP address
We also collect information automatically through cookies, pixels, and similar technologies to understand usage, improve our website, and support analytics.
Communications
When you communicate with us through our website (including via form submission, text message, voice chat, or online chat), we and our platform provider facilitate and may capture the content and metadata of those communications. This allows us to:
- Deliver your message to the intended recipient
- Maintain records for customer support and dispute resolution
- Monitor for spam, fraud, or misuse
- Improve the quality and reliability of our services
We may use third-party providers for SMS and calls, AI responses and processing, and chat infrastructure to enable these services. These providers process information on our behalf and under their own privacy terms.
How We Use Your Information
- Respond to your request or communication
- Facilitate conversations and schedule services
- Improve, secure, and maintain our website
- Conduct analytics to enhance features and user experience
- Prevent fraud and support troubleshooting
We do not sell your personal information.
How We Share Your Information
We may share your information with trusted third-party partners that help us operate our website and communications, including:
- A2P text message, phone call, and forwarding number partners
- AI model providers
- Analytics and tracking providers
- Hosting and security providers
We may also disclose information if required by law or as part of a merger, acquisition, or business transfer.
Cookies and Tracking
Our website uses cookies and tracking technologies to:
- Recognize repeat visitors
- Monitor site traffic and performance
- Understand user behavior for improvements
- Support marketing and retargeting (where applicable)
You can control cookies through your browser settings. Disabling cookies may limit some functionality.
Data Retention
We retain form submissions and communications for as long as necessary to provide services, support customer requests, comply with legal obligations, and ensure security.
Security
We use industry-standard technical and organizational measures to protect personal information. However, no method of online transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights to access, update, or delete your personal information. To exercise these rights, contact us using the details below.
Changes
We may update this Policy from time to time. The "Last Updated" date reflects the most recent version.
Contact Us
If you have questions about this Policy, please contact us at:
3R Outdoor
2722 Conrad Dr, Morristown, TN 37814
Phone: (423) 300-7921
Email: [email protected]
